Uloge, ovlasti i navigacija

Razlika između korisnika, administratora lokacije, vlasnika i drugih uloga.

Sigurnosno pravilo

Vidljiv gumb nije dokaz ovlasti. aplikacija, callable funkcije, sustav podataka i pohrana provjeravaju prijavu, aktivno članstvo, konkretnu lokaciju, ulogu, vlasništvo i aktivaciju. Korisnik ne može izravno postaviti financijska ili privilegirana polja.

Uloge

• Korisnik uređuje dopuštena vlastita polja, pridružuje se lokacijama i koristi dostupne module.
• Administrator lokacije ima aktivna administratorska ovlast samo na konkretnoj lokaciji i upravlja njezinim članovima, sadržajem i postavkama.
• Tehnički vlasnik lokacije je kreator/pretplatnik zapisa. Ostaje administrator, ali taj status nije pravno vlasništvo nekretnine ni mandat predstavnika.
• Evidentirani predstavnik zasebna je uloga za kontrolirani postupak službenih odluka i zahtijeva provjeru službenog e-maila i mandata.
• Superadministrator/Conexa admin je globalna operativna uloga za back-office. Nije automatski član ni lokacijski admin svake lokacije.
• Serviser, poslovni korisnik i partner imaju zasebne profile i tokove. Nijedan status sam ne daje lokacijsku administraciju.

Administrator dodjeljuje/uklanja administratorska ovlast kroz zaštićenu serversku radnju. Uklanjanje člana ne briše globalni račun. Osobno blokiranje korisnika, zabrana chata i uklanjanje članstva različite su radnje.

Navigacija

Nakon prijave otvara se popis lokacija. Otvaranjem aktivne lokacije korisnik dolazi u klasični pregled i portal novosti. Može lokalno promijeniti redoslijed modula; aktivni moduli dobivaju prioritet. Promjena redoslijeda ne mijenja ovlasti ni podatke lokacije.

Administrator može uključiti/isključiti:

• Službene obavijesti, Grupni razgovor, Kviz, Oglasnu ploču i Parking;
• Pomoć susjedima, Mudru sovu, Čišćenje snijega;
• Sigurnost, Buku i Pseudonimne prijedloge.

Očitanja imaju konfiguracijski ključ, ali su globalno skrivena. Alarm ima kod i rutu /alarm, ali je također globalno skriven. Stoga tvrdnja da je ruta Alarma „komentirana” više nije točna; dostupnost blokira AppFeatureFlags.

Funkcije koje nisu prekidač lokacije

Buzz, popravci, dokumenti, dijeljenje vožnji, povratne informacije, profil i postavke ne ovise svi o istom postavkama modula prekidaču. AI pomoćnik prikazuje se samo administratoru lokacije i dodatno ga provjerava poslužitelj. Partnerski dashboard prikazuje se samo aktivnom partneru.

Portal novosti može objediniti zadnje lokalne objave, Pomoć susjedima, Buzz, popravke, kviz, Mudru sovu, službene obavijesti, chat, parking, vožnje, oglasnu ploču, dokumente i buku. Njegove kartice ne mijenjaju izvorna pravila pristupa pojedinom modulu.

Zašto korisnici vide različit sadržaj

Razlog može biti isključeni modul, neaktivna lokacija, pending/uklonjeno članstvo, druga uloga, lokalno promijenjen redoslijed, platforma ili globalno isključena funkcija. Osvježavanje zaslona ne može zaobići serversku zabranu.

Roles, permissions, and navigation

Who may do what in Conexa – resident, building representative, servicer, partner – and how you move around the app.

The roles do not overlap

Conexa has several roles and they are easy to mix up. The most important rule: each is obtained separately and none implies another. You can hold several at once, but one will not open doors that belong to another.

Resident

Where everyone starts. You edit your profile, join buildings, and use whatever your community has switched on.

Building representative

Runs one specific building: manages members, chooses which features are used, posts official notices, adds documents, keeps the rotas.

The permissions apply to that building only. If you are a representative in one building and an ordinary resident in another, in the second one you are an ordinary resident. Authority does not travel with you.

Building owner

The person who created the building. They are automatically its representative too and cannot be stripped of that – so a building is never left with nobody running it.

Servicer

A tradesperson who receives repair requests and sends offers. This needs a separate servicer profile – ordinary registration does not make you one. See Repairs and servicers.

Business and partner users

A business profile represents your company. Partner status opens the partner dashboard. Neither grants any authority over a building.

Conexa staff

Our internal role, for maintaining the system and publishing flyers. It does not make us members or representatives of your building. Your building stays yours.

How you become a representative

Two ways: by creating a building, or by having an existing representative assign it to you through your member details.

Nobody can assign themselves the role. It is not a matter of which button is visible – it is checked in the system, so going around the app does not help.

A tip: wherever possible, a building should have at least two representatives. If the only one loses their phone or moves away, the community is left with nobody who can manage anything.

Removing and blocking – three different things

• Removal from a building – the person loses access to that building. Their Conexa account still exists, as does their membership of other buildings.
• Content moderation – a representative can remove an inappropriate post or message for everyone.
• Personal blocking – your own decision not to see someone. It applies to you alone; everyone else still sees them.

Bear in mind: a removed member cannot bring themselves back – see Locations and membership.

Moving around the app

After signing in you land on the list of your buildings. If you only have one, the app takes you straight into it. Opening a building takes you into its interface, where everything that community has switched on lives.

The building menu also leads to the neighbourhood, to creating or joining a new building, to settings, and to your profile. The partner dashboard appears only for active partners.

Why I do not see the same as my neighbour

Three possible reasons:

1. Your representative switched that feature off for your building.
2. The building is inactive – the subscription or trial has run out.
3. Your role does not have that permission – only a representative can post an official notice, for instance.

If you think something is missing, refresh your list of buildings first, then ask your representative.

Frequently asked questions

Are Conexa staff automatically administrators of my building?

No. Our global role and membership of your building are two separate things.

Can I make myself a representative?

No. Either you created the building, or an existing representative assigns you the role.

If I am a representative in one building, am I one in another?

You are not. The permission applies only to the building where it was granted.